Call Center Solutions

Call Center Solutions

At Recruiting Solutions, we understand the importance of your call center — it can be the make or break in your customers experience with your brand. We work with a variety of industries and design solutions to fit your organizational goals. Whether you need a team of 5 or 5,000 call center employees, we are here to serve you.

Download the brochure of our services here: RS_ Call Center Solutions.

 

89% Increase Customer Satisfaction

We can staff for the following types of positions:

  • Call Center Representative
  • Customer Care Agent
  • Customer Service Specialist
  • Multilingual Customer Support Specialist
  • Customer Service Engineer
  • Call Center Manager/Supervisor
  • Call Center Director/Executive
  • Call Center Analyst
  • IT Support
  • Implementation Specialist
  • Team Lead

Call Center Industries We Serve

Include but aren’t limited to:

  • Education
  • Government
  • Healthcare
  • Information Technology
  • Legal
  • Manufacturing
  • and More!
Call Center for State Agency

When coronavirus (COVID-19) hit South Carolina in March 2020, employers across the state began furloughing and laying off employees left and right. Unemployment flipped from record breaking lows to a soaring 400% increase in one week.

View the Results

Recent Call Centers

  • 1,200 medical claims outbound call center for a Big 4 accounting firm
  • 500 COVID-19 outbound call center for a government agency
  • 250 call center agents inbound call center for government agency
  • 15 person inbound call center for a state college
"I wanted to personally recognize your company's contribution to our agency throughout the pandemic. We feel we have gotten good value for our money. I specifically wanted to mention Friday, which was the snow day. The attendance rate of your people on the phones was impressive. It has certainly helped our agency a great deal on a day when several of our calls centers were close due to inclement weather." - State Executive Director

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