Job Opportunities
Account Analyst
The Virtual Business Office is currently seeking an experienced Remote Account Analyst, to join our award winning healthcare revenue cycle extended business office team. We provide revenue cycle business office solutions for our clients nationwide, and have been ranked #1 in KLAS for Extended Business Office Services for 6 consecutive years. If you are looking to join a winning team and industry leader in revenue cycle management, this is the position for you!
Account Analyst | Responsibilities and Metrics
The primary purpose of this position is to perform account research and analysis to validate accuracy, completeness and appropriateness of actions taken to resolve accounts in adherence to client, organization, regulatory policies and procedures. The Account Analyst takes direction from the Team Lead and provides support for special projects, quality control, and account resolution.
Job Responsibilities
- Actively participates in special projects or deliverables assigned by management to analyze project inventory to identify trends and provide suggested performance improvement measures and resolution steps
- Completes consistent Quality Assurance to ensure accuracy and proficiency in account resolution and remediation
- Identifies systemic issues impeding account resolution and recommends solutions for change
- Suggests performance improvement measures and evaluates their effectiveness against pre-determined objectives
- Exemplifies extensive knowledge of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process to include, but not limited to: claims submission, acceptance, and adjudication, transaction reviews, adjustment posting, identification of patient responsibility, etc.
- Possesses considerable leadership skills, fostering an atmosphere of trust; seeks diverse views to encourage improvement and innovation
- Possesses ability to professionally communicate (in all forms) with payer and client resources such as: on-site visits, website, e-mail, telephone, customer service departments, etc.
- Possesses a cooperative and positive attitude toward clients, management and co-workers by responding politely and professionally and being a valued team player
Required Knowledge and Skills
- Demonstrates proven success in roles and extensive abilities in analyzing data, consulting teams, including the following areas:
- Drive profitability and margin through teamwork and collaboration; Contributes to team success by establishing positive working environment Values making others productive
- Focus on value creation and enhancement through process improvement and issues based problem solving
- Communicates effectively in written and oral formats to various situations and audiences
- Inventory management: conducts accurate research in an organized manner, questions basic inconsistencies in information reviewed, and raises to appropriate level
- Demonstrates an awareness of workloads; offers to help team members and/or team management; takes on additional tasks when appropriate
- Develops self and others through coaching
Job Requirements and Preferences
- Minimum Degree Required: Bachelor’s degree or higher in business related field, Healthcare Administration preferred; equivalent combination of education and/or work experience may be considered
- Minimum Years of Experience: 3+ years in a hospital healthcare setting in an analysis capacity for accounts receivable management
- Required experience with Excel and Pivot Tables
Recruiting Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Recruiting Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Recruiting Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.