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Customer Service Representative – Dispatcher

Contract to Hire • Laurens, South Carolina

Location: Laurens, South Carolina
Type: Contract to Hire
Job #29432

Recruiting Solutions is currently hiring a Customer Service Representative – Dispatcher in Laurens, SC. Pay ranges from $20-$24 depending on experience.

Schedule & Pay

Weekend Day Shift – Friday through Sunday, 7am-7pm
Opportunity with room for growth and development
Work 36 hours, Paid for 40!

Responsibilities:

Monitor multiple systems including, but not limited to, Dynamic Scheduling, SCADA, OMS, security cameras, and network monitoring. Handle issues according to procedures
Operate various communication means to supply and receive information to and from personnel regarding outages and job functions. Record location of work crews and communicate to distribution Cooperatives
Works after normal working hours as needed in storm, outage response, and other situations to assist in dispatching of crews and personnel
Maintain proper record keeping and reports as require
Answer incoming phone calls and handle according to procedures

Requirements:

High School Diploma or General Education Degree (GED).
3 years of call center or dispatcher experience preferred
Ability to work independently with strong multi-tasking skills
Capability to manage multiple customer interactions while utilizing computer systems efficiently, ensuring accuracy and timely resolution

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